Terms & conditions

The service

3eacon Logistics, a trading name of BERPAR LTD ("3eacon", "we"), provides third-party fulfillment services from our facility in Romford, Essex — storage, inbound receiving, pick & pack, dispatch, returns processing and labelling — as described on our Services & Pricing page. By sending stock to us or using the client portal, you agree to these terms.

Account terms

• Billing is month-to-month — no long-term contract or lock-in, no setup fees.
• Either party may terminate the arrangement with 30 days' written notice.
• Current rates are those published on our Services & Pricing page, or as separately agreed in writing.

Billing & invoicing

We invoice monthly based on your actual activity that period — storage, inbound receiving, and pick & pack. Every invoice is reviewed by a member of our team before it's sent, and is payable within 14 days of the invoice date unless otherwise agreed. Invoices are available in your client portal.

Your responsibilities

• Provide accurate product and shipment information, including expected quantities.
• Only send lawful goods — we reserve the right to refuse or return stock that isn't.
• Keep your Shopify connection and portal account details accurate and secure.

Liability

We take reasonable care in handling, storing and dispatching your stock, and will flag and resolve discrepancies as soon as they're identified at receiving. To the extent permitted by law, our liability for loss or damage to stored goods, and for any indirect or consequential loss, is limited to the fees paid for the service in the three months preceding the claim. Nothing in these terms limits liability for death, personal injury, or fraud.

Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms? Email us at hello@3eacon.com.